Welcome to Acuolina™!
Acuolina™ values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
By using the Acuolina™ website, you are accepting the practices described in this Privacy Policy. Your use of the application and website is also subject to our Terms and Conditions.
This Privacy Policy may change from time to time. Your continued use of the application and website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations, and specifically with the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the GDPR (General Data Protection Regulation - European regulation).

GENERAL INFORMATION

The personal data of the users that are collected and processed through:

• Acuolina LLC
• https://acuolina.com

Sarà sotto la responsabilità di:

• Acuolina™
• [email protected]

(Hereinafter referred to as Acuolina™).

TYPES OF INFORMATION GATHERED

The information we learn from customers helps personalize and continually improve your experience at Acuolina™.Here are the types of information we gather: Information You Give Us. You provide information when you download the app, search, read and watch the content, use the services or communicate with us. As a result of those actions, you might supply us with the following information:

• First and last name
• Email address
• Country/province/state
• Phone number (includes WhatsApp)
• Business information (address, phone, email…)
• IP address
• Payment information
• Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies'

Acuolina™ will not collect any personally identifiable information about you, unless you provide it. Payment information: Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the subscriptions. Acuolina™ reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the subscriptions.

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service. Please consult Google's privacy policy here: https://policies.google.com/privacy
Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses Acuolina™ or third-party content served by or on behalf of Acuolina™ on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.

HOW LONG WE KEEP YOUR DATA

Personal data will be kept for the time necessary for the provision of the services or as long as the user does not close his account or withdraw his consent. The user's personal data will be deleted from our database immediately the user's account is closed or his consent withdrawn.

HOW WE USE YOUR INFORMATION

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

• Identify you as a user in our system.
• Provide the web application.
• User registration.
• Provide the services.
• Publish user content on the website.
• Process payment of subscriptions
• Improve our services, website, and how we operate our business.
• Understand and enhance your experience using our website and services.
• Send emails through bulk email delivery platforms such as MailChimp and Klaviyo.
• Respond to your comments or questions through our support team (Chat and email).
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Communicate with you about upcoming events and news about services offered by Acuolina™ and our selected partners.
• Marketing purposes of Acuolina™.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity

HOW DO YOU GET MY CONSENT?

By registering, using the services and providing us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the contact page.

PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Acuolina™ follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Acuolina™ receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Acuolina™ strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

YOUR RIGHTS

You have the following rights in relation to your personal data provided to Acuolina™:

• Access your personal data.
• Request the correction of inaccurate data.
• Request its deletion.
• Request limitation of the processing of your data.
• Oppose the treatment of your data.
• Request your portability.
• Not be subject to automated individual decisions.

The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request. Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement. If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.

EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

• Access and Porting: You can access your information at any time.
• Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
• Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
• Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
• Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe. You can see more about these rights at: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA). According to the California Online Privacy act, you have the following rights:

• Know what personal data is being collected.
• Know whether your personal data is sold or disclosed and to whom.
• Access to your personal data.
• Request to delete any personal information about you.
• Not be discriminated against for exercising their privacy rights.

CHILDREN’S ONLINE PRIVACY PROTECTION

We are in compliance with the requirements of the GDPR (General Data Protection Regulation), and the California Online Privacy Protection Act (CalOPPA) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website, platform and services are all directed to people who are at least 18 years old or older.

EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of Acuolina™ email, follow the instructions included in the email. Your request should be processed within 48 hours.

SUPPLIERS AND OTHER THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Acuolina™ collects from you. If you disclose your information to others, whether other users or suppliers on Acuolina™, different rules may apply to their use or disclosure of the information you disclose to them. Acuolina™ does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Acuolina™ is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Acuolina™ site. Acuolina™ encourages you to ask questions before you disclose your personal information to others.

CHANGES TO THIS PRIVACY POLICY

Acuolina™ will post modifications by date to this Privacy Policy to inform you of any changes. Acuolina™ reserves the right to modify this Privacy Policy at any time, please review it frequently.

ENFORCEMENT

Acuolina™ regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Acuolina™ treatment of personal information by contacting us. When we receive formal written complaints, it is Acuolina™ policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Acuolina™ and an individual.

COOKIE POLICY

By using the this website, you accept the use of cookies by this website, in the terms contained in this policy.

WHAT ARE COOKIES?

“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before. Cookies are very common web technology, most website use Cookies and have done for years. Cookies are widely used in order to make website work more efficiently, as well as providing information to the owners of website. Cookies are used to measure which parts of the website people visit and to customize your experience. Cookies also provide information that helps us monitor and improve the website’s performance.

REFUSING OR WITHDRAWING CONSENT TO THE USE OF COOKIES

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies, you may not be able to access or use all or parts of the functionalities of Acuolina™ website. If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent Acuolina™ website from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above. We provide the links for the management and blocking of cookies depending on the browser you use:

• Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10
• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/

FIRST-PARTY COOKIES

We use Cookies to enhance the performance of our website and personalize your online Acuolina™ experience. Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends. We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our Cookies. We always use Cookie data in a responsible way. Our aim is to continually improve Acuolina™ online experience. Cookies help to make our website work better and more efficiently. However, you can stop Cookies from being downloaded to your device from Acuolina™ at any time by selecting the appropriate settings in your browser. Most browsers will tell you how to change your browser settings to notify you when a Cookie is being set or updated, or to restrict or block certain types or all Cookies.

THIRD-PARTY COOKIES

Third-party cookies may come from partners that provide functional web tools for our site, other website where we advertise and from social networks. Acuolina™ may contract with third-party service providers to send e-mails to users who have provided us with their contact information. To help measure and improve the effectiveness of our e-mail communications, and/or to determine whether messages have been opened and links clicked on, the third-party service providers may place Cookies on the devices of these users.

PERSISTENT COOKIES

We use persistent Cookies to improve your experience of using Acuolina™ website. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use Acuolina™ website. Persistent Cookies remain on your device until deleted manually or automatically.

SESSION COOKIES

Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage for improvement of our website. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of Acuolina™ website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to Acuolina™ website. The data collected by Acuolina™ website and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above.

USES OF COOKIES

Our Cookies are used for the following purposes: Strictly Necessary: These Cookies are essential for Acuolina™ website to perform its basic functions. Security: We use these Cookies to help identify and prevent potential security risks. Analytics and Performance: Performance Cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them. Advertising: These Cookies are used to display relevant advertising to visitors who use our services or visit website we host or provide, as well as to understand and report on the efficacy of ads served on our website. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website. These are set by Acuolina™ and trusted third party networks and are generally persistent in nature. GOOGLE Analytics: We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

CONTACT US

If you have questions or concerns about these Cookie Policy and the handling and security of your data on this website, please contact us throw our contact form or contact at: [email protected]