WhatsApp orders

Orders straight to your WhatsApp

Guests choose from your menu and send the order as a WhatsApp message to your number. It arrives complete and easy to read, with nothing to type back.

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Why it helps

WhatsApp, without the mess

  • Your number, as it is

    Regular WhatsApp or WhatsApp Business. No API, no new number, no setup with Meta.

  • Complete orders

    Every message lists the dishes, options, table or address and the total. No more back and forth to understand an order.

  • Saved in your dashboard

    Each order is also stored in Acuolina, so you can follow it, print it and see it in your reports.

How it works

Set it up in two minutes

  1. Enter your WhatsApp number

    Choose WhatsApp as the place orders arrive, for dine-in, pick-up or delivery.

  2. Guests order from the menu

    They add dishes and tap send. WhatsApp opens with the order ready to send to you.

  3. Reply and prepare

    Confirm in the chat you already use, and print the ticket in the kitchen if you like.

FAQ

Common questions

Does it work with my normal WhatsApp?

Yes, regular or Business, on the phone you already use. Nothing to install.

What if a guest doesn't use WhatsApp?

You can also receive orders by SMS or email, and every order is in your dashboard too.

Does Acuolina send messages from my number?

No. The guest sends the order from their own WhatsApp. Acuolina only prepares the message.

See all features

Your first direct order, tonight.

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